Advanced Professional Home Services
Review Summary
- Positive: Prompt, professional service; resolved heating and plumbing issues; friendly technicians; good communication.
- Negative: Inconsistent service quality; potential overcharging; poor technician attitude; unreliability (late appointments); office staff issues; credit card fee complaints.
- Mixed: Some technicians praised, others criticized; pricing discrepancies.
Reviews
View All on Google4.7
(117 reviews)
steve farraj
I called them to come and take a look at my heat it’s not working properly. And it’s freezing out there they showed up as soon as possible and did a great service. His name is amr very Professional. U guys well be recommended to my family and Friends. Thanks for you service god bless
Victor Khangulov
The tech was great at diagnosing a problem with our furnace periodically shutting off to a problem with a dirty sensor. He cleaned the sensor and the problem was solved. He arrived on time and worked very systematically. I would definitely hire these guys again.
Star Fire
Excellent service! Fixed my sink in a timely manner. Decent price. Very nice gentleman/plumbers. Also the receptionist woman over the phone was very pleasant. Will be recommending to others I know. Thank you so much 😊
Al
Not technically knowledgeable. Had other plumbers provide an estimate. Pice was significantly lower. Technicians proposed method for repair was way different than other plumbing companies method which was more reasonable.
Jackie Santilli
Was told there was a $49 charge to come out and give an estimate. Wound up being $94. Tech had a definite attitude when he arrived. Would not use again or recommend
Dianne Cohen
I had this company previously and they were excellent. Today TERRIBLE. Technician (2nd appt this week came 2 hours later than expected) went to wrong building and could not resolve problem insisting i had another panel box and calling me a liar. He then did not request $ for service call a waste and reacted to my dog who i had put away during his call not asking for $ until he left. HORRIBLE
Madalina Ammiano
Mohamed and his "right. hand man" were great. they assessed our situation with details and with professionalism. They will be back for the actual job and pending date and time. great experience so far.
Chinita Pointer
Joe, was exceptional when taking out the old sink and installing the new bathroom sink. His helper was supportive of him in making sure the bathroom was cleaned before leaving my house. However, it would have been nice if the office would have told me that their policy of charging an additional 5% when processing credit cards and debit cards. Not everyone has cash on them and using checks is not something that people use on a daily bases. Because of that I'm not sure if I'd recommend this company. Please the office lady wasn't to nice. But Joe and his helper were terrific.